Finding Property
Who does the estate agent work for?
Last reviewed: 3 October 2026
The brief answer
The estate agent works for the seller, who pays them. They want to sell the home at a good price. They should treat you fairly and honestly, but they are not your adviser.
In plain English
Agents market the property, arrange viewings, pass offers to the seller and help keep the sale moving after an offer is accepted.
Agents may offer buyers other services, such as mortgage advice or conveyancing through partner firms. You are free to choose your own professionals.
Be friendly and responsive — agents influence how a seller sees your offer — but keep your maximum budget to yourself.
Why it matters
Understanding whose side the agent is on helps you decide what to share and what to verify independently.
What to do next
- 1Register with local agents in your areas.
- 2Ask direct questions at viewings.
- 3Put your offer in writing.
Checklist
- I know the agent works for the seller
- I choose my own solicitor and adviser
- I have not shared my maximum budget
Official and independent sources
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Taran Property Hub provides educational information, practical explanations, administrative support and property-purchase guidance. We do not provide regulated mortgage advice, legal advice, conveyancing, surveying or lending. Mortgage advice must come from an appropriately authorised mortgage adviser; legal advice from a qualified solicitor or conveyancer.